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Frequently Asked Questions
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Homiletics Magazine, Disk and Web Site
I use a firewall program like Zone Alarm or Norton Internet Security...
Your Web site used to automatically know who I was, but now it asks for my account number every time. What's wrong?
What is a "cookie"?
How to delete cookies. The Web site is remembering an older account number and won't let me put in my active account number.
I receive an error message when attempting to search, enter my account number, enter an order or download an image. Reads: parameters incorrect. (parameters not correct)
What is a savings code, do I need it, and where can I find it?
Although your site displays the Thawte logo, there is no indication that my transaction is secure or encrypted.
I thought this subscription was free but now I receive an invoice.
Why haven't I received my issue in the mail ?
If I enter payment information on your site, is it secure?
When does my subscription expire?
What does it mean in my HOMILETICS magazine when it says "text file"? How do I use the text files from the CD I receive with each issue?
Why do you need my email address, and what will you do with it?
What is your privacy policy? Is the information I give you private?
Do you have the latest virus protection software for websites?
Copyright policy
What is your mailing address?
My files no longer open with the program they used to. What happened and how do I fix it?
Why do I get a debug error on your Web page?
Can I use material from Homiletics in my newsletter?
On what Christian traditions are Homiletics materials (sermons, commentaries, etc.) based?
I can't gain access to the website for HOMILETICS Online. Says invalid account number.
Where do I find the scripts listed in Homiletics?
When are the HOMILETICS journals mailed? What issue would I start with now?
How do I find archived texts from previous issues of Homiletics?
I can't view the PowerPoint presentations. Do I need a special program?
I put my account number into the HOMILETICS website but it will not allow access. It returns back to the main page wanting me to put in my number again.
Having trouble opening up your Homiletics disk with Word Perfect?