I receive an error message when attempting to search, enter my account number, enter an order or download an image. Reads: parameters incorrect. (parameters not correct)
 
Solution
 

We have found that older versions of Netscape experience incompatibility issues with our site as well as other updated websites. This can usually be solved by using Internet Explorer as an alternate browser or upgrading your version of Netscape to a newer version. Their site should offer a free upgrade download and can be done when visiting www.netscape.com.

   

Return to Support Page