| How to delete cookies. The Web site is remembering an older account number and won't let me put in my active account number. | |
| Summary | |
| We use cookies on our sites to ensure that only active subscribers gain access. This cookie will also remember your account number upon future visits or remember your personal preference settings. This may also prevent you from using a current account number, if a computer is remembering an older account number. |
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| Solution | |
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Depending upon your browser, you may be able to manually delete the cookie by choosing tools, internet options and Delete browsing history. (AOL users may need to choose preferences and then advanced to find this setting.) You should be able to "delete cookies" at this time. |
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