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Frequently Asked Questions
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Bible Activities Online Web Site
I use a firewall program like Zone Alarm or Norton Internet Security...
Your Web site used to automatically know who I was, but now it asks for my account number every time. What's wrong?
What is a "cookie"?
How to delete cookies. The Web site is remembering an older account number and won't let me put in my active account number.
I receive an error message when attempting to search, enter my account number, enter an order or download an image. Reads: parameters incorrect. (parameters not correct)
What is a savings code, do I need it, and where can I find it?
Although your site displays the Thawte logo, there is no indication that my transaction is secure or encrypted.
I thought this subscription was free but now I receive an invoice.
I click on an activity from the Bible Activities Online but it won't download. It asks me which program to open the activity with, or just gives me a blank screen.
When I try to print a PDF, everything doesn't print or there are black boxes
I can't gain access to the website for Children's Bible Activities. Says invalid account number.
When does my subscription expire?
Do you promote a doctrinal position or Statement of Faith in your publications?
Save Target As and Print Target commands are unavailable or grayed out
What is your privacy policy? Is the information I give you private?
How do I obtain a copy of my invoice?
What is your mailing address?
Can we use your artwork on things we want to sell for a fundraiser?
Can we use your artwork on a commercial product?
Copyright policy
Why don't the bulletins have all the pictures or information on my screen?
Where can I get Adobe Acrobat Reader?
When I cut and pastes a Children's Bible Activity sheet into a Publisher or Word document, it comes in scrambled.
Do you have the latest virus protection software for websites?
What translation of the Bible are Children's Bible Activities based on?
I get an error message, Error Parsing Voucher when I try to download.
What's the difference between Children's Bible Activities Online and Children's Bible Activities on CD?
I have Adobe Acrobat Reader on my computer but I still can not see the activities from Bible Activities Online. The screen comes up blank or gives me an error message. Some of the activities will open but not all of them open correctly.
I have Adobe Acrobat Reader and the activity displays on my screen, but when I print it, not all the pictures or text are printing.
I put my account number into the Children's Bible Activities website but it will not allow access. It returns back to the main page wanting me to put in my number again.
Why does it take so long to view the worksheets that I want to print.
My files no longer open with the program they used to. What happened and how do I fix it?